Your Team's Knowledge, Organised & Intelligent
A purpose-built SOP platform with AI-powered Q&A in English and Hindi. Employees ask questions in natural language — the system answers from your own documents, with citations.
Schedule a WalkthroughSound Familiar?
These are the problems we hear from operations and compliance teams every week. If any of these resonate, you're in the right place.
SOPs in Google Drive
Standard operating procedures buried in shared drives. Nobody knows which version is current. New hires have no idea where to start.
Version Chaos
SOP_v2_final_FINAL_updated.docx — sound familiar? No version control means nobody trusts the documents they're reading.
No Read Accountability
You publish an SOP update. Did 200 employees actually read it? No way to know. Compliance auditors ask the same question.
Language Barrier
SOPs written in English, but half your workforce thinks in Hindi. They don't read the documents — they ask colleagues, who may give outdated answers.
Capture, Distribute, Converse
From document creation to AI-powered Q&A — a knowledge system where employees don't just read SOPs, they talk to them.
Document Creation & Upload
Write directly in the markdown editor or upload existing PDFs. Automatic PDF parsing extracts text for full searchability. Organise into spaces, categories, and hierarchies.
Version Control
Every edit creates a new version. Compare versions side-by-side. Roll back when needed. Clear audit trail of who changed what and when.
AI Indexing & Chunking
Documents are automatically split into section-level chunks and indexed for retrieval. The AI understands your content structure — headings, procedures, rules, exceptions.
GitBook-Style Reader
Clean, distraction-free reading experience with scroll-spy progress tracking, table of contents, section navigation, and search — for those who prefer reading.
AI Q&A in English & Hindi
Employees ask questions in natural language — in English or Hindi. The AI retrieves relevant SOP sections and responds conversationally, with citations pointing back to the source document.
Read Tracking & Compliance
Track who has read each document and when. Track who asked what questions. Generate compliance reports showing knowledge engagement per team.
Ask Your SOPs a Question
Employees don't need to search through documents. They ask a question in plain English or Hindi — the AI finds the answer from your SOPs and responds with section-level citations.
Bilingual — English & Hindi
Ask in Hindi, get answers grounded in English SOPs. The AI translates context, not just words. Your entire workforce can access knowledge in their preferred language.
Section-Level Citations
Every AI response cites the exact SOP section it drew from. One click takes the employee to the source. No hallucination — answers are grounded in your documents.
Grounding Rules for Regulated Industries
BFSI, healthcare, and compliance-heavy industries need answers that are provably correct. The AI only responds from indexed content — never from general knowledge.
Natural Conversation
Not keyword search. Not boolean filters. Employees ask questions the way they'd ask a colleague — and get clear, structured answers back.
Individual accounts: Aadhaar card, PAN card, aur ek address proof (utility bill ya bank statement, 3 mahine se purana nahi).
Business accounts: GST registration, board resolution, aur authorised signatory ka ID proof.
Built for Enterprise Knowledge
Purpose-built capabilities that address real documentation, compliance, and knowledge access needs.
RAG-Powered Q&A
Retrieval-augmented generation ensures every answer comes from your documents. Section-level chunking, semantic search, and citation linking built into the core.
GitBook-Style Reader
Beautiful document reader with sidebar navigation, scroll-spy progress tracking, and full-text search. For employees who prefer reading over asking.
PDF Upload & Parse
Upload existing SOPs as PDFs. Automatic text extraction makes them searchable and AI-indexable. No need to rewrite — bring your existing documents.
Version Management
Track every document revision. Compare versions. The AI always answers from the latest approved version — never from outdated content.
Bulk User Management
Upload 500 employees from an Excel file. Assign roles, teams, and document access in bulk. Onboard entire departments in minutes.
Knowledge Analytics
Track reads, questions asked, topics trending, and knowledge gaps per team. See what your workforce is struggling with before it becomes an operational issue.
Why Choose Fervour for Knowledge Management?
Three reasons organisations choose us over generic wikis and document tools.
AI That Speaks Your Language
Your SOPs are in English. Your workforce thinks in Hindi. Our AI bridges the gap — employees ask in their language, get answers grounded in your official documents.
Grounded, Not Hallucinated
Unlike generic chatbots, our RAG system only answers from your indexed documents. Every response carries a citation. If the answer isn't in your SOPs, the AI says so.
Read + Ask = Full Coverage
Some employees read. Others ask. Fervour Docs serves both — structured reader with tracking for compliance, conversational AI for instant answers. Complete knowledge access.